Privacy Policy – DEP Auction Group

DEP Auction Group

Last Updated: November 2025

Introduction

DEP Auction Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our auctions, or use our services.

Please read this policy carefully. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Phone number
Mailing address and billing address
Payment information (credit card numbers, bank account details)
Government-issued identification (for verification purposes)
Username and password for your account
Bidder registration information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on our site
Referring website addresses
Device information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

How We Use Your Information

We may use the information we collect for the following purposes:

To create and manage your bidder account
To process bids, transactions, and payments
To communicate with you about auctions, winning bids, and invoices
To send you updates, newsletters, and promotional materials (with your consent)
To verify your identity and prevent fraud
To improve our website and services
To comply with legal obligations
To respond to your inquiries and provide customer support
To enforce our terms and conditions

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers – We may share information with third-party vendors who assist us with payment processing, shipping, email delivery, and website hosting.

Legal Requirements – We may disclose your information if required by law, court order, or government request.

Business Transfers – If DEP Auction Group is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Protection of Rights – We may disclose information to protect our rights, safety, or property, or that of our users and the public.

With Your Consent – We may share your information with third parties when you have given us explicit permission to do so.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and restricted access to personal data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access – The right to request a copy of the personal information we hold about you
Correction – The right to request that we correct inaccurate or incomplete information
Deletion – The right to request that we delete your personal information
Opt-Out – The right to opt out of receiving marketing communications from us

To exercise any of these rights, please contact us using the information provided below.

Marketing Communications

If you have opted in to receive marketing emails from us, you may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly. Please note that even if you opt out of marketing emails, we may still send you transactional messages related to your account and purchases.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: